Wednesday, August 26, 2020

Curriculum Design free essay sample

A paper which examines a school educational program configuration called Direct Instructions. A paper which shows how a school educational plan configuration called Direct Instructions depends on the model of learning by a similar name. The paper shows that the primary point of the educational plan intended for basic secondary schools of a locale, is the consistency in the educational programs so all the schools confer the equivalent instructive quality and in this way there is no disparity and the entire network stays fulfilled. The educational plan supports coordination between the schools, indistinguishable educator preparing, and slide the understudies change into secondary school as they would have a place with a similar tutoring framework. The Coordinated Learning techniques are intended to penetrate the understudies with what is educated in the class. The understudies are encouraged automaticity where they learn and appreciate their exercises flawlessly. They emphasize the exercises till every single understudy has taken in the exercise. The learning isn't constrained to the homerooms, yet the understudies are additionally instructed to actualize what they have realized and are encouraged the genuine use of what they have realized. We will compose a custom exposition test on Educational plan Design or then again any comparable theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page The relentless reiteration of work moves the gaining from present moment to long haul memory of the understudy. The understudies are retested at convenient spans to guarantee that they have not overlooked what they have been instructed. In this manner the general impact is that the understudies learning power is quickened and he thinks that its simpler to learn and see new things once he has been shown the propriety of learning.

Saturday, August 22, 2020

Corporate Social Responsibility and Climatic Change Essay

Corporate Social Responsibility and Climatic Change - Essay Example The impacts of environmental change are upsetting business activities and transportation, for instance, in the UK; high-sided vehicles are progressively in danger of mishaps from floods and intense breezes. Such interruptions have the impact of decreasing client request and buying power (Dudek and Wiener 1996, Romm 1999), as items and administrations become less accessible because of flighty gracefully. These disturbances additionally confine the capacity of the business to develop, as the business incomes will be deficient to produce benefit for venture purposes. Environmental change in this way represents a hazard to organizations, and the onus is on rethinking corporate social obligation in an offer to pick up efficiencies, and to diminish the organizations commitment to the environmental change issue. Environmental change is ordinarily connected with modern processing plants producing smoke from cooling towers, be that as it may, non-mechanical associations add to environmental change through their carbon and nursery emanations created by their tasks and item/administration lifecycle (Grubb 1989, Cantwell 1995, ICTSD 2005). While this speaks to a component of progress and vulnerability, environmental change-centered corporate activities can have benefits for the association in the method of new items and new markets (Mendelsohn 2000, Richards 2001, Lawrence 2002, Jochem and Madlener 2003). Environmental change methodologies are likewise seen as unsafe because of the huge scope, sustainable power source speculations that are related with lessening the carbon impression (McCarthy et al 2001, Egenhofer et al 2004). For example, if petroleum derivatives ran out, Shell, BP and other huge fuel suppliers would need to put huge sums in choices, which BP has begun doing with its Autogas de spite the fact that it isn't generally accessible. The vehicle business additionally adds to environmental change and an Earth-wide temperature boost through vehicle outflows and organizations in this area are starting to pay heed, and tolerating duty regarding the part they play. For example, in September 2006, Sir Richard Branson, organizer of the Virgin Group gave three billion dollars more than ten years from his association to subsidize the advancement of low carbon vitality sources, for example, wind turbines, cleaner aeronautics fuel and ethanol (BSR 2006). This shows the degrees of responsibility anticipated from organizations, and Virgin have recognized their job particularly as they run train administrations and flights that add to a dangerous atmospheric devation. Corporate social obligation in United States is currently perceived as the fifth biggest funding speculation classification after biotechnology, programming, clinical and media communications (CSM 2001, Raynard and Forstater 2002). The market for clean innovation is set to extend and is as of now worth an expected $40 billion (Raynard and Forstater 2002). This isn't astounding thinking about that the United States is liable for a critical extent of worldwide discharges. This is likewise illustrative of the expanding business sector and client consciousness of their condition, and organizations in this district are as of now benefiting from this. This additionally exhibits organizations are embracing techniques that are activity and adjustment arranged to concentrate on the vitality productivity angles and sustainable power source sourcing (Burton 1996, Adger 2003, Hertin et al 2003, Berkhout et al

Tuesday, August 11, 2020

Safaricom Market Analysis Report

Safaricom Market Analysis Report Customer and Market Analysis Report (Safaricom) Home›Marketing Posts›Customer and Market Analysis Report (Safaricom) Marketing Posts1. Executive summary This business report provides information about Safaricom a telecommunication company for the company CEO. Included in the information are the terms of reference for the business, findings which has information about the business and product overview, criteria for market segmentation and finally an analysis of the current consumer and marketing situation at the company with the main aim of establishing customer as well as market opportunities for the business. The paper will conclude on how the planned product market will fit with the current product and consumer profiles with the company’s respective consumer group.2. Introduction Terms of referenceBobby Collymore, the chief executive officer of Safaricom has requested this report on consumer and market analysis and to write a comprehensive marketing plan for the business.Saf aricomSafaricom is a leading global telecommunications company with operations in 20 countries across Asia and Africa. The company offers mobile voice and data services (mobile with prepaid and postpaid services), GSM mobile service, broadband internet connection, postpaid mobile connections, broadband service, DTH, turnkey telecom solutions and national and international long distance services to carriers. The company is ranked among the best performing technology companies in the world and with more than 250 million customers across its operations.ScopeWhile doing research for this company, it was quiet important that their suitability for corporate use was considered and following the company rules and regulation as pertains to getting information from their employees.3. Criteria used to segment consumer markets In this analysis, a representative selection procedure was used to interview 10 percent of the employees in five African countries and also five Asian countries between t he periods of January 1st and February concerning the following;Overall satisfaction of the current benefits package and tariffs.Problems that are encountered when dealing with customer care representatives.Suggestions for improving communication policiesLimitationBecause the company has many operations in different countries, we could not get information from all the countries.Language barrier in some countries that we needed an interpreter thus losing the first hand information luster from the intervieweeIt was hard to obtain some additional information.AssumptionsIt has been assumed that information received from the interviewer is right although due to the fact that some employees may represent information.Background informationSafaricom is a leading global telecommunications company with operations in 20 countries across Asia and Africa. The company offers voice data, broadband services and national and international carriers. The company has the purpose of ensuring that custom ers are able to access their otherwise clogged customer services call center and make calls without any interference from congestion whatsoever.4. FindingsBusiness and product overviewSafaricom offers a wide range of product and services. These include;Voice service both in prepays and post pay services. The prepay service allows Safaricom consumers to enjoy the freedom and flexibility to pay as they top up their accounts with Safaricom recharge vouchers. Safaricom post pay offers customers the convenience of a monthly billing with additional benefits of making competitive calls.Internet services. Safaricom offers the safaricom broadband modem (Huawei E220) with a Safaricom router (Huawei E960)Call back services. Safaricom introduced into the market a call back ringtone service called Skiza to entertain callers while they wait for the other person to answer a call. The service is available for all subscribers.The company introduced a first of its kind; mobile money transfer called M pesa. This is an innovative mobile transfer solution that enables customers to transfer money to other subscribers. This service has gained a lot of popularity especially in the African and Asian markets where the company offers its services.The company has also partnered with other handset manufacturers like Nokia to offer affordable mobile phones to its subscribers.Key criteria for segmentation of consumer marketsConsumers are awarded a loyalty point program called ‘Bonga Points’ in which for every $1 used, a customer accumulates 10 points which are equivalent to making a call for one free minute or five free texts.Analysis of the current customer and marketing situationCustomers were generally not satisfied with the current congestion in the company’s network.Problems were encountered with the way the customer services people serve the consumers. Most consumers reported that they were not satisfied with the services they were offered.Older customers had difficulties with th e way they were treated. They complained of being harassed by customer executive employees who seemed not to understand their exact needs.Customers between the ages 18 and 30 had few complaints from the customer services people.Customers also had the issue with making international calls. They complained that making such calls could take unnecessary longer time trying to get connected.The customers also had complaints with the quality of international calls. Although both ages complained, the older generation had more complaints that the quality of international calls was way below the required standards.Customers had complaints concerning the customer service department whom they accused of taking longer than expected to take their calls.Conclusions Most complaints centered on the quality of international voice call services. The Safaricom CEO should look into the matter and ensure that customers are given the best quality they deserve especially in a competitive market where they can look for the same service in another rival company.Most complaints also came from the loyalty benefit system. Customers complained that on trying to redeem the ‘Bonga’ points.Improvements also need be undertaken in the customer service department to cater for all age groups especially the old people who had more complaints.  On the issue of service quality, Safaricom should undertake to decongest their network operations and allow customers to make calls easily.The company should also look into the issue of customer service department keenly as most of the complaints emanated from there. On the issue of taking longer to pick customers calls, the company should look into the possibility of increasing the customer service centers to cater for a high and growing number of new subscribers.Recommendations The CEO should meet with the customer service head of department to discuss the serious nature of complaints from the department. This is especially on the issue of aged custome rs’ complaints and the issue of congestion when customers try calling the customer services.The CEO should also look into the possibility of adding more network boosters to complement the existing ones so as to improve call services across the country. On the issue of international calls, the CEO should hold talks with other CEOs and suggest ways of improving the quality of international services especially due to poor quality of international calls.Improve technology under the ‘Bonga points’ redemption program to ensure that customers enjoy a hustle free point redemption.Customer service people should be re-oriented on customer good customer service to ensure that customers are treated the best way to avoid them looking into the possibility of switching to the rival network.